Job Opening For Customer Service Executive/ Officer in Surat( Varachha )

Job Details ( JOB06202302843 )

Expires on : July 08, 2023

Designation Customer Service Executive/ Officer

Industry Telecom Services - Mobile, Fixed Line, Internet

Category BPO/ ITES/ Telecaller/ Customer Care

Experience 1 year(s) 7 month(s)

Salary ₹ 12001-15000 (Negotiable)

Location Surat( Varachha )

Vacancies 1

Type Full Time

Timings 10.00 AM - 07.00 PM

Working Days Monday - Saturday

Job Description Should have Excellent Communication Skills and Convincing Power.
Should be able to work with a Team.
explain the customers - based on product offers / benefits
Maintain register for the same.
File the requisition of staff for the use of telephones.
Prepare a list of calls made by the staff department wise and send the same to HOD.
Make complains to the Maintenance department in case of any fault/damage/breakage and also inform to HOD.
Check the intercom lines and instruments and use the service of telephone technician in case of any repairs.
Make sure that telephone system work smoothly without interruption.
Operator should not be engaged in unnecessary conversation while sitting on the board.

Candidate Eligibility

Qualification BA (Arts), B.Com. (Commerce)

Gender Female

Age 18 - 30,30 - 40

Languages Gujarati - Reading, Writing, Speaking
Hindi - Reading, Writing, Speaking
English - Reading, Writing

Key Skills Communication Ability to work under pressure Decision Making Time Management Self-motivation Conflict Resolution Leadership Teamwork Creativity Data Analysis Computer Literate

English Skills Intermediate - Easy to Understand at Most Time

Computer Skills Advanced - Good Knowledge of Computer Languages | Internet-Networking | Developing Knowledge