Job Opening For Other Customer Service in Surat( Puna Gam )

Expires on : November 15, 2019

Designation Other Customer Service

Industry Garments/ Apparels/ Accessories

Category BPO/ ITES/ Telecaller/ Customer Care

Experience 1 year(s) ( Freshers may apply )

Salary ₹ 5000 - 12000 (Negotiable)

Location Surat( Puna Gam )

Vacancies 50

Type Full Time

Timings 09.30 AM - 06.00 PM

Working Days Monday - Saturday

Job Description

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.